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GENPACT MEGA WALK-IN FOR ENGINEERS | AT SHAH CELEBRATIONS | 18 Feb 2017 |
- Any graduate having relevant experience or fresher with good communication skills.
- Anyone having customer service experience would be preferred.
- Candidate should have basic sales knowledge.
- Candidate should have sound technical knowledge.
- Respond to inbound customer queries over the phone or e-mail by escalating product bugs.
- Provide phone support or troubleshoot and resolve issues.
- Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.
- Must have analytical bent of mind with customer centric approach.
- Candidates must have excellent writing and communication skills.
- Respond to customer query and escalations.
- Voice support to customer to reduce issues.
- Remuneration revised up-to 4.5 LPA.
- Candidate should be flexible to work in night shift.
- Designation – “Process Associate” /”Process Developer”.
- Date of Interview:18-Feb-2017.
“Interested candidate can walk in Directly at Below Venue or call on below HR for any query”
- Deepa-9000137236.
- Naidu – 7997635330.
- Swetha – 7893520171.
- Keertika – 7673930096.
Venue:
Shah Celebration Point,
Opp to Pillar no 44,
Reti bowli Circle,
Mehdipatnam,
Beside Bavarchi Hotel,
Hyderabad.
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| Salary: |
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INR 1,50,000 – 4,50,000 P.A + Excellent Perks + Incentives + Yearly bonus |
| Role: |
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Associate/Senior Associate -(NonTechnical) |
| Role Category: |
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Voice |
| Industry Type: |
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BPO / Call Centre / ITES |
| Functional Area: |
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ITES, BPO, KPO, LPO, Customer Service, Operations |
| Keywords: |
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Customer Service, Voice Support, Calling, Communication Skills, Night Shift, Customer Centric, Process Development, B.Tech, freshers, Dell, HCL, Google, Mphasis, TBSS, BPO, Technical Support, Techincal Troubleshooting, Amazon |
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Genpact (NYSE: G) designs, transforms, and runs intelligent business operations including those that are complex and specific to a set of chosen industries. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500. Founded as a division of GE in 1997 and then spun off in 2005, Genpact earned 2014 revenues of $2.28 billion and has more than 67,000 employees in 25 countries, with key management and a corporate office based in New York City. |